11/28/2023 0 Comments Lifetime tables customer serviceAlong with basketball systems, tables, chairs, sheds, kayaks, playground equipment, and. VersaTables is not responsible for the cost of shipping & handling fees for the item to be sent to us for return. Lifetimes global catalog features high-quality products built to last. You will be credited back the amount you were charged minus the shipping cost after we have received the product back in our facility. If you have more than one desk in your order only 1 of the desk can be opened and the remainder must be left in there box unopened. If for any reason you do not feel that VersaTables works for you, you are provided 30 days to return your VersaTable(s) from the date you receive your order to after the close of the 30-day window. VersaTables is not responsible for repair or replacement of normal wear and tare. Our Customer Service agents are committed to resolving your problem as quickly as possible. If you feel you have received a product with any type of defect, please contact us at 1 (888) 929-0322 or email us at. All items will be evaluated on a case-by-case basis. Read more about handling of personal data at will repair or replace any defective part or product once visual proof has been submitted to VersaTables that demonstrates defects in workmanship. LIND DNA can contact the retailer from whom you have purchased your products but only when necessary. If you have any questions about a lifetime table, please contact us at 1-88 or email us at. The personal information you provide will be handled in absolute confidence and will only be handed over to a third part under required circumstances. When creating a profile at LIND DNA, information about you will be registred. The lifetime guarantee will become effective when your product no longer is covered by the regular right of complaint. Please note: if your product is still covered by your country’s right of complaint, LIND DNA ask you to contact the retailer where you have purchased your product. It is not possible to exchange to other products and LIND DNA doesn’t return the money for your purchase.Īccept of the claim is entirely assigned to the judgement of LIND DNA.ĭoes it concern discontinued products, the claimed product(s) will be replaced with the model(s) from the current assortment that resemble(s) it the most. When receiving your parcel, LIND DNA will process your complaint and subsequently send products corresponding to those received. Products must be sent to: LIND DNA ApS, Hasselager AAarhus, Denmark All costs related to sending the package to LIND DNA ApS are paid by you (also VAT / customs charges). Please mark the return shipment ’GARANTI/WARRANTY’. Please note that in order to invoke the lifetime guarantee you must create a profile at /warranty no later than 30 days after your purchase.ĭo you at any time wish to invoke the guarantee, you need to return the product to LIND DNA safely packed or in the original packaging, enclose a copy of the receipt, return form (contact customer service for this) and online profile confirmation email. Furthermore, the guarantee only applies to products purchased at an official place of sale authorised by LIND DNA. The lifetime guarantee is personal and cannot be passed on to another person. LIND DNA recommend using LIND DNA Leather Clean & Care to maintain the recycled leather. Use of unfit cleaning methods or detergents, e.g.LIND DNA recommend that you store your table mats on a plane and dry surface. cleaning the product after use or storing it at a place that is sheltered from the elements or direct sunlight. Lack of care or maintenance of the product, e.g.high temperatures exceeding 80 Celsius or low temperatures below -30 Celsius). Lastly, if you are unsure whether this product will fit your needs please contact a customer service expert toll free at 86. Use of the product that does not comply with the intended or recommended use.The guarantee does not cover defects or damage that are caused by or can be ascribed to: What does the lifetime guarantee not cover? The lifetime guarantee covers manufacturing faults and defects not caused by inexpedient use. LIND DNA does not offer lifetime guarantee on Floor Mats, Kids Mats, furniture or other home accessories. To activate the guarantee, please create a profile at /warranty no later than 30 days after the date of purchase. The lifetime guarantee applies to products purchased after October 10, 2020. LIND DNA offers customers lifetime guarantee on all Table Mats, including Dinner Mats, Glass Mats and Lunch Mats in all structures, namely Hippo, Bull, Nupo, Cloud, Croco, Lace, Buffalo and Soft Buck. Which products are included in the lifetime guarantee?
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